CONTRACT: Business Process Analyst II in Charlotte, North Carolina
Posted 09/14/21

CONTRACT OPPORTUNITY FOR A BUSINESS PROCESS ANALYST II in CHARLOTTE, NC  OR JACKSONVILLE, FL PAYING $24.72 - 35.96/HR. THIS IS A W-2 NON-EXEMPT POSITION.

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance.

THE TEAM YOU WILL BE JOINING:

  • Top 25 U.S. digital financial services company committed to developing award-winning technology and services.
  • Named one of the top three fastest-growing banking brands in the U.S. in 2020.
  • Offers a full suite of products including mortgage lending, personal lending, and a variety of deposit and other banking products (savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs)), self-directed and investment-advisory services, and capital for equity sponsors and middle-market companies.

WHAT THEY OFFER YOU:

  • Fast paced, highly collaborative, teamwork-oriented environment
  • Make an immediate impact in this high visibility role
  • Ability to drive change within the organization with a focus on advancement in technology and programs
  • Top-notch leadership committed to developing people
  • 100% remote until after October, then will transition to a hybrid schedule of 3-4 days on-site in the uptown Charlotte or Jacksonville office and 1-2 days remote 
  • Contract Opportunity with solid pay and benefit eligibility - client has the option to offer a direct hire/FTE position 

WHY THIS ROLE IS IMPORTANT
PURPOSE AND SCOPE:

Candidates need to have excellent writing skills, Exp. Project Manager and English Major background. The Procedures and Policy Business Analyst is responsible for analyzing, mapping, documenting, publishing, and maintaining the online loan servicing policies and procedures manual and reference material. The P&P business analyst interacts with subject matter experts in all divisions to identify procedural inconsistencies and inefficiencies both intra- and interdepartmentally.
ACCOUNTABILITES:
1. Gather, assess, and confirm interpretation of new and/or changing policies and procedures.
2. Develop and maintain the online policies and procedures manual using specialized software and internally developed process.
3. Maintain open communication with departmental points of contact to monitor the effectiveness of existing policy and procedure documentation and to ensure the P&P team is kept abreast of procedural changes.
4. Provide Instructional Designers / Trainers updates to ensure instructional material is being developed from the most current Policies and Procedures.
5. Develop, update, and maintain the Policies and Procedures reference material in an online environment.
6. Identify inefficiencies by monitoring changes in procedure and coordinating cross-functional audits to provide support for the streamlining of business practices as they relate to policies and procedures.
7. Create policies and procedures consistent with and resulting from regulatory, compliance, and legal changes. Work with business unit contacts to ensure such updates made and approved within compliant timeframes.

THE BACKGROUND THAT FITS 
Mandatory Skills:

  • 4-year college degree or equivalent related business experience required
  • Mortgage banking or financial services experience highly desired
  • A comfort level working with changing technology and software 
  • Familiarity with Microsoft Office Suite required, especially Word and Excel 
  • Technical/business writing and editing skills o Ability to manage multiple tasks and projects 
  • Ability to work independently
  • Ability to handle strict deadlines and the pressures of working with others on complicated deliverables
  • Strong communication and interpersonal skills
CONDITIONS OF WORK:
  • Minimal travel to other servicing sites as needed.
  • Job largely consists of computer and personal interaction in a typical office setting.

 

  • Employee Type: Contract
  • Location: Charlotte, North Carolina
  • Category: Information Technology
  • Date Posted: 09/14/21
Apply Today!
Apply Today!

Apply Today!

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