Communications Specialist in New York, New York
Posted 06/23/21

Sr. Communication Specialist

Location: Virtual – North Carolina, Colorado or Texas preferred


  • A communications’ professional with 5-7 years’ experience who will plan and execute messaging that reflects corporate strategies and CS&T priorities
  • A skilled writer who understands the internal audience, developing projects from concept to delivery
  • A self-starter and positive team player who can flex when priorities change and who contributes to the team’s overall success:
    • Manages discussions and offers strategic advice to TFS Client Services leadership
    • Drives maximum impact and message absorption, using simple, clear language
    • Reports to a Senior Director, CS&T Communications team


  • Build an understanding of the teams that form TFS Client Services
  • Conduct interviews with managing directors and program leaders
  • Update existing communication plan and contribute solutions to internal needs
  • Offer advice to leaders and effective partnering with Business Management team
  • Provide appropriate clarity, consistency and tone to all messages, linking to the company's strategic priorities, where appropriate; provide easy-to-understand information for associates to service customers
  • Develop content for internal articles, announcements, newsletters, websites, slide presentations, emails, video scripts and other communication artifacts
  • Distribute communications
  • Post TFS Client Services content in the My News section of the intranet
  • Collect metrics to assess project effectiveness
  • Collaborate with other internal groups as necessary, including Corporate Communications, Media Relations, Marketing, Compliance and Legal teams
  • Adhere to brand guidelines and legal/compliance processes


  • Strategic thinking, excellent writing and professional editing skills required
  • Strong customer service, interpersonal, organizational and time management skills required
  • Financial services experience required
  • Skilled at distilling a message to its most refined state, omitting unnecessary words
  • Able to translate complex information into consumable content for a broad associate audience
  • Ability to juggle competing priorities and work under regular deadline pressure
  • Experience writing communication plans
  • MS Office, particularly PowerPoint
  • Project management with a focus on details and accuracy
  • Familiarity with Poppulo, SharePoint and AP-style standards a plus


  • Employee Type: Contract
  • Location: New York, New York
  • Category: Marketing
  • Date Posted: 06/23/21
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