Client Success Manager in Charlotte,
Posted 09/14/23

Seeking Client Success Manager to drive the Staffing, Search and SOW solutions we offer into our existing clients. This exciting opportunity is the perfect role for someone who loves to build relationships and drive growth/sales.


  • A high growth entrepreneurial company, engaging environment, fast-paced, highly accountable and team oriented.
  • The day-to-day leadership by both Principal Partners and Leadership Team of the firm offers hands-on motivating leadership and effective training to ensure success.
  • National Growth has expanded our client base organically across 41 states with consistent double-digit sales and margin growth.
  • ClearlyRated’s Best of Staffing Diamond Winner - voted Best in Staffing for both Client and Talent Satisfaction 10 years running received by less than 2% of staffing firms in the country.
  • Voted Best Places to Work by the Charlotte Business Journal and the Charlotte Observer since 2010
  • Ranked as one of the Fastest Growing Staffing Firms by Staffing Industry Analysts
  • Ranked on Forbes Executive Recruitment firms, nationally for 6 years running, from 2017 – 2023!
  • Solid culture and a unique value proposition to our employees and our clients. Our company operates with a niche innovative mentality focused on outcomes and results. Our business is a mix of search, staffing, project solutions.
  • Diverse company with 6 lines of discipline led by recruiters who are subject matter experts for their line of business. Our teams offer high levels of business acumen and operate in a full desk environment.
  • Continuous investments in our business including investments in advanced technology, operations and processes, and abundant development and training for our talent.
  • Ongoing community outreach with large national partnerships.
  • Exceptional salary and a full benefit package including 401(k).

  • Hybrid, onsite in Charlotte, North Carolina

  • This is a client facing sales and account management role responsible for both maintaining and developing relationships with strategic clients and hiring.
  • This role is the conduit between our internal recruiters who are delivery top-talent and the expectations of our highest volume client companies.
  • Possess a no-fear attitude towards making cold-calls to attract the top talent and build our client network.
  • Attend relevant industry association meetings, meet-ups and conferences.
  • Attend and schedule in person client visits, video conferencing appointments and phone meetings to drive placement activity and sales results.
  • This position is critical in communicating effectively on the telephone, through e-mail and in person.
  • Heavy usage of internet research tools such as Bullhorn, LinkedIn, CareerBuilder, ZoomInfo and other databases.
  • Proven negotiation skills, the ability to persuade and influence decision makers.
  • This role is critical to the core value “Invest in Relationships”; building and maintaining a vast network of professional relationships over a long period of time.

  • Bachelor’s degree required in Business Administration or a related field.
  • Minimum of 3+ years of professional work experience, ideally in staffing.
  • Strong oral and written communication skills are required.
  • Excellent business acumen and research skills are critical.
  • Proven negotiation and presentation skills; ability to persuade and influence decision makers.
  • Effective at presenting and excellent relationship building skills.
  • Openness to New Experiences/Inquisitiveness - possess a natural curiosity, creativity, desire to learn, and a hungry mind.
  • Enjoys working in a fast-paced, highly polished and professional atmosphere.
  • Candidates must feel comfortable working at the Executive Suite level.

For more information, please visit 


  • Employee Type: Direct Hire
  • Location: Charlotte,
  • Category: Work With Accrue!
  • Date Posted: 09/14/23
Apply Today!
Apply Today!

Apply Today!

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