Claims Analyst in North Richland Hills, Texas
Posted 11/09/21

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 



  • Largest Publicly traded logistics company in North America with 97,000 employees, 1,500 locations and over 50,000 customers in 30 countries
  • Portfolio includes less-than-truckload (LTL), freight brokerage, last mile, intermodal, drayage and global forwarding services
  • Operating approximately 800 warehouses with 200 million square feet of space they are the second largest third-party contract logistics provider globally
  • Multi-billion dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition



  • Company offers upward mobility and promotion from within
  • Excellent benefits and team oriented work environment
  • Global company with an outstanding reputation and great tenure



  • North Richland Hills, TX


  • Investigate and analyze incidents and claims for loss, damage, and delay to determine company liability while protecting company and customer interests
  • Understand and interpret contractual terms & conditions 
  • Act in the capacity of advisor to operations management, carriers and customers regarding disposition of incidents and claims
  • Compose professional claims correspondence and, as necessary, liaison with legal prepare to legal notices
  • Manage incident and claims inventory to meet individual, team, and company goals; process claims according to company policies and procedures
  • Investigate review and document significant events and escalate to appropriate leadership, insurance companies and compliance; ensure potential financial impact is identified and documented
  • Hold loss prevention meetings to provide operations guidance on future risk avoidance measures, and provide damage prevention recommendations to operations and customers
  • Prepare reports and provide trend analysis, and handle special projects as assigned


  • Bachelor’s degree or equivalent related work or military experience
  • 1 or more years of experience as a cargo claims examiner, analyst, or in a similar capacity working with liability and risk
  • Exceptional customer service skills
  • Ability to communicate with executive management regarding the decision-making process of incidents and claims
  • Excellent written, verbal, and telephone communication skills

It’d be great if you also have:

  • Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements, and the National Motor Freight Classification system
  • Knowledge of risk reduction and claims process
  • Knowledge of multimodal modes of transportation
  • Demonstrated ability to work under strict deadlines utilizing good planning and organizational skills


  • Employee Type: Contract
  • Location: North Richland Hills, Texas
  • Category: Accounting and Finance
  • Date Posted: 11/09/21
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