THE TEAM YOU WILL BE JOINING:

• New Orleans based sunglasses and optical brand focused on leading by design and inspired by creativity and diversity 
• Founded in 2013 and privately held
• Company is growing fast. They currently operate 2 stores in New Orleans, 1 in Austin, 1 Washington DC, and 1 in Nashville TN, with plans to open a new Flagship Store in New York City

WHAT THEY OFFER YOU:

•  Excellent company culture and benefits, including medical, dental, 401k, PTO and various unique company perks.
• Excellent work/life balance that comes with working with a Lifestyle brand
• Opportunity to grow your career as the company grows

WHERE THIS SITS:

• New Orleans, LA preferred
  • Fully remote with limited travel is possible 
• Work Hours 9AM-6PM Central Time
• Travel to New Orleans/New York City 4 to 6 times/year

WHY THIS ROLE IS IMPORTANT:

• Support NetSuite ERP implementation and end-users. Be the NetSuite subject matter expert for the organization.
• Support Celigo connectivity between NetSuite and Shopify
• Support Shopify e-commerce/POS Integration with NetSuite 
• Support NuOrder (wholesale ordering portal) and Integration with NetSuite 
• Manage SPS Commerce EDI integrations between key wholesale accounts and NetSuite 
• Responsible for Project Management: gather requirements and development of functional specifications, and manage stakeholder and 3rd party vendor interaction
• Monitor Help Desk and provide triage/assist in troubleshooting systems issues including hardware and connectivity issues if/as needed

THE BACKGROUND THAT FITS:

• Bachelors degree or relevant work experience
• Minimum 3-years’ experience working with and supporting NetSuite systems and users
• Experience creating NetSuite custom fields, forms, saved searches, reports, and dashboards
• Experience with NetSuite AFA vertical a major plus
• Experience with Celigo-based NetSuite integrations a major plus
• Programming/scripting experience a plus
• Experience with configurations and data within Shopify Plus and Shopify POS a major plus
• Experience with NuOrder a major plus
• Must have excellent communication and collaboration skills and be comfortable working closely with, presenting to, and having meaningful discussions with, individuals and groups at different levels within the organization
• Facilitates effective team interaction/acknowledges and appreciates each team member's contributions
• Ability to build relationships with and between people of different backgrounds
• Ability to working with virtual teams that span departments and time zones
• Problem solver/identifies critical issues with ease and a sense of urgency
• Exhibits confidence and knowledge of emerging industry practices when solving business problems
• Familiarity with laptops (Mac & Windows) a plus
• Ability to thrive in a fast-paced environment where most IT services are outsourced