Business Management Specialist in Denver , Colorado
Posted 04/19/23
THE TEAM YOU WILL BE JOINING:
Fortune 100 Financial Services Company
100-year history of dedication to customer satisfaction, success and growth
Tremendous growth and new business strategy leading to the need for new talent
Significant investments in cutting-edge technology
WHAT THEY OFFER YOU:
Culture: Excellent work environment that fosters collaboration
Growth: Ability to make an impact on the direction of the organization
Opportunity: Gain hands-on experience working with cutting-edge technology
Stability: Recent financial performance of the company has reported record profits
WHY THIS ROLE IS IMPORTANT:
Partnering with chiefs of staff, culture action teams, and readiness organizations within the Client Services lines of business, and with other Client Services Business Management teams, to support their day-to-day operational efforts.
Developing creative solutions to engage and prepare associates working in high-volume contact center and back-/middle-office operations environments.
Interacting with business partners about projects/initiatives to understand and communicate impacts to Client Services.
Conducting research and gathering and creating content for key business events and presentations (e.g., town halls, lunch and learn sessions, executive reporting needs).
Supporting/staffing associate engagement and recognition programs and events.
Collaborating with other business management partners on behalf of Client Services.
Provide change management and communications support to enable the success of the company’s major transformation efforts.
Be passionate about providing unparalleled levels of service to internal customers/business partners
Able to work and learn quickly in a fast-paced, fun, and dynamic environment
THE BACKGROUND THAT FITS Required Skills:
3+ years of business management experience
Proficiency in Microsoft Office products (Word and PowerPoint in particular)
Strong writing and proofreading skills, and familiarity with AP Style
Project management skills
Strong interpersonal and verbal presentation skills
Previous experience developing online content and knowledge of web-based content management systems
Ability to function effectively in an environment of ongoing change, reprioritization, and reorganization