Business Analyst III in Harrisburg, Pennsylvania
Posted 10/15/20

AccruePartners values our contract and consulting employees. We offer a competitive benefits package to meet the diverse needs of all of our contractor and consulting employees and their family members. Here is a listing of what our company offers: 401(k) Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Medical and Prescription Drug, Short and Long-Term Disability Insurance. 

THE TEAM YOU WILL BE JOINING:

  • Fortune 100 Pharmaceutical Services Company
  • Awarded Top 20 Best Places to work in healthcare
  • Global presence in 50+ countries with $140B in revenue
  • Diversified organization servicing both manufacturers and providers within the industry

 

WHAT THEY OFFER YOU:

  • Culture: Dynamic organization offering a vibrant culture and opportunity for growth
  • Growth: High visibility role interfacing with key business leaders across organization
  • Opportunity: Work with a name brand company who is a proven leader in their industry
  • Stability: Dedicated leadership with stability and tenure

 

WHERE THIS POSITION IS LOCATED:

  • Harrisburg, PA- Remote

 

WHY THIS ROLE IS IMPORTANT:

  • support the deployment of new or upgraded technology using business readiness and organizational change management techniques to maximize adoption and minimize user impact.
  •  Assist in the development of stakeholder management techniques and processes
  •  Generate appropriate communication, process and educational plans for mitigating the disruption of change.
  •  Develop and update existing training materials and collateral
  •  Compose and send targeted communications using standard Microsoft Outlook mail merge functionality.
  •  Conduct user surveys; gather, analyze and present results.
  • Create user-focused instructional documentation and test within pilot groups.
  •  Investigates problems and develops recommendations for resolution.
  •  Analyzes usage metrics to determine adoption and problem identification
  •  Ensures IT solutions are aligned with customers’ needs.
  •  Effectively discuss work progress and obstacles.
  •  Provides advice, guidance, encouragement and constructive feedback.
  •  Identify and remove obstacles to change.

 

THE BACKGROUND THAT FITS:

  •  Organizational Change Management (OCM) experience, including experience with user adoption strategies and techniques is preferred.
  • Prior experience with Microsoft Office 365 deployments, especially in a global setting.
  • Creative ideas for influencing user adoption of various technologies.
  • Experience defining the “associate technology experience”, including user requirements, user adoption, feedback mechanisms such as surveys and focus groups, and user acceptance testing.
  •  Strong experience with the Office 365 suite preferred.
  • Exceptionally strong communication skills, particularly written communications and persuasive communications.Extreme attention to detail; ability to adhere to existing templates, formatting, and methodologies, while also providing continuous improvement where noted
  • Ability to work with multiple teams and multiple priorities. Ability to work with associates at all levels of the organization.
  • Ability to work independently
  • Familiarity with ServiceNow is preferred.

 

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Minimum 5 years relevant business work experience, especially in organizational change management, corporate communications, or training
  • Ability to work collaboratively within a team / group setting.
  • Excellent verbal and written communication skills.
  • Strong problem solving and analytical skills.

 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  •  Bachelor’s degree from an accredited institution; Computer Science, Information Systems, Business, or other related field preferred.
  •  Typically requires 5-7 years of relevant business work experience.
  •  Requires experience/in-depth knowledge of business operations and systems requirements processes.
  • Employee Type: Contract
  • Location: Harrisburg, Pennsylvania
  • Category: Information Technology
  • Date Posted: 10/15/20
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Apply Today!

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