Business Analyst / CRM Administrator in Charlotte, North Carolina
Posted 06/10/22

THE TEAM YOU WILL BE JOINING:

  • Large, well-established international consumer products company with a large, growing presence in the greater Charlotte market
  • Recognized for having one of the most iconic brands in their industry as well as a deep heritage of performance, compelling innovation, and product diversification
  • Leadership has in-depth industry knowledge and expertise; very committed to the business, its customers, and its product, but most importantly it’s people
  • A fun, fast-paced, and innovative working environment with a philosophy of developing and investing in talent

WHAT THEY OFFER YOU:

  • Opportunity to be a part of a growing, innovative team
  • Open door policy and collaborative team that welcomes, and strongly encourages creativity and new ideas
  • Chance to gain valuable experience in the consumer goods products industry
  • Fun, lively company campus for individuals who would like to be in office but flexibility of hybrid work schedules

Job Description

 

THE TEAM YOU WILL BE JOINING:

  • Large, well-established international consumer products company with a large, growing presence in the greater Charlotte market
  • Recognized for having one of the most iconic brands in their industry as well as a deep heritage of performance, compelling innovation, and product diversification
  • Leadership has in-depth industry knowledge and expertise; very committed to the business, its customers, and its product, but most importantly it’s people
  • A fun, fast-paced, and innovative working environment with a philosophy of developing and investing in talent

WHAT THEY OFFER YOU:

  • Opportunity to be a part of a growing, innovative team
  • Open door policy and collaborative team that welcomes, and strongly encourages creativity and new ideas
  • Chance to gain valuable experience in the consumer goods products industry
  • Fun, lively company campus for individuals who would like to be in office but flexibility of hybrid work schedules

WHY THIS ROLE IS IMPORTANT:

  • Drive process improvements by following a System Development Lifecycle process, including business process analysis, requirement gathering sessions, solution design, unit and user testing, user training and post production support
  • Diagnose and resolve Salesforce Sales & Service Cloud technical and functional issues
  • Keep current with functional enhancements and Salesforce administrative best practices
  • Recommend sustainable processes that support departmental goals and subscribe to IT strategy and enterprise architecture
THE BACKGROUND THAT FITS:
  • 2-3 years’ experience in an administration support role for Salesforce Sales & Service Cloud; certification a plus
  • Excellent report development and data analytical tool skills, preferably in SQL, Power BI or Excel
  • Exposure to data integration tools; Boomi, SSIS or Data Factory is a plus
  • Ability to thrive under pressure, meet deadlines, and adapt to shifting responsibilities, priorities, and challenge
#LI-HF1
  • Employee Type: Contract to Hire
  • Location: Charlotte, North Carolina
  • Category: Information Technology
  • Date Posted: 06/10/22
Apply Today!
Apply Today!

Apply Today!

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