Benefits Manager in Charlotte-, North Carolina
Posted 04/25/22


  • Largest publicly traded logistics company in North America and the second largest third-party contract logistics provider globally
  • 97,000 employees,1,500 locations, and over 50,000 customers in 30 countries and operating with 800 warehouses with 200 million sq. ft. of space
  • Portfolio includes less-than-truckload (LTL), freight brokerage, last mile, intermodal, drayage and global forwarding services
  • Multi-billion dollar business model with a fast-paced and innovative culture with heavy growth by way of acquisition



  • Company offers upward mobility and promotion from within
  • Excellent benefits and team oriented work environment
  • Global company with an outstanding reputation and great tenure


  • Track account uploads with vendors for FSA, commuter, and HSA plans, prepare and audit payment files and ensure accounts are funded timely and accurately; research any discrepancies
  • Review and research medical or dental escalations and coordinate resolution carriers
  • Provide support on data file issues between TPA, carriers and XPO related to eligibility, enrollment, COBRA and other employee events
  • Monitor and manage case resolution within performance standards and regulatory compliance; reduce time to resolve complex inquiries
  • Participate in system testing and identification of system and user-interface issues  
  • Cross train benefit colleagues to provide back up as needed
  • Assist benefit team with special projects and ad hoc requests; involvement in escalated cases when needed



At a minimum, you’ll need:

  • Bachelor's degree in Business, HR or a related field or equivalent related work or military experience
  • 2 year of experience in a benefits role
  • Experience in benefits processes and regulations (FMLA, HIPAA, IRS regulations, etc.)
  • Proficiency in Microsoft Office, including Excel
  • Knowledge of HR and benefits systems 

It’d be great if you also have:

  • 4 years of experience in HR or a related field; 2 years of experience in a benefits role 
  • Experience working in a shared services organization 
  • Ability to work well in a team environment; strong relationship management skills with a customer focus
  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication skills 
  • Outstanding process and query management skills





  • Employee Type: Direct Hire
  • Location: Charlotte-, North Carolina
  • Category: Human Resources
  • Date Posted: 04/25/22
Apply Today!
Apply Today!

Apply Today!

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!