It’s inevitable that at some point you’re going to disappoint your colleagues or boss. Whether it’s a small or big “mess up,” we’re all human and these things happen. However, how you handle owning up to your mistake can really make or break your professional reputation within your office. The Harvard Business Review explains how to handle these types of situations with eight straight forward, yet simple, steps that can help rebuild your credibility when running into a major issue in the workplace.
- Act Fast
- Prepare Emotionally for the Conversation
- Take Face-to-Face
- Tell it Like it is
- Suggest a Path Forward
- Stop Overpromising
Dive further into these eight steps here, on the Harvard Business Review’s webpage and be fully prepared if a “mess up” ever happens to you!